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CB Travel and Vacations Extended Stay America 230 57th Ave NE, Minneapolis, MN, 55432, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

230 57th Ave NE, Minneapolis, MN, 55432, US
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1 complaint
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Website
www.extendedstayamerica.com
Phone number
+1 (612) 504-6512
Category
Travel and Vacations

Extended Stay America reviews and complaints 1

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Y
9:55 am EDT

Extended Stay America - The manager at Extended Stay Fridley and the policy

Going back to sometime in February, I paid a charge for (Joseph Word) and wasn't told that my card would be stored in their system as a method of future payments. I've tried to get this resolved by calling the location it took place. (Fridley) when I spoke to the manager regarding this matter, she was rude and hung the phone in my face 3x.

I've reached out to the Corp office with no resolution. I'm continually being told it's being elated to the manager of operation/ district manager.

My last attempt was 3/28/23 with still not being able to get an answer or refund.

Yolanda S

Desired outcome: Explanation as why I wasn't told this. I feel like I wrongful charged. Apologies should be granted. Corp office sucks, not able to address the complaint when I've been calling 3/15/23.

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highxpectasian
Minneapolis, US
1 complaint
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Apr 22, 2023 8:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

https://www.newsbreak.com/news/2967304460148-opinion-hotel-guests-petitioning-for-justice-experienced-hostility-not-hospitality-stop-extended-stay-america?noAds=1&_f=app_share&s=i16

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