SmashBurger

Visited the restaurant on August 9, 2019. My daughter work there and I said hello I ordered fries and went to sit and eat. There was no one in the front diner but my daughter the lady manger was no were to be seen. When she did come out she took one order and stayed in the the back kitchen for the most part. while I was there I noticed the manger took several smoke breaks and left my daughter to run the front. When I left the manger was in her car taking a smoke break again. The cook was on his phone in the kitchen did not wash his hands after using the phone just went straight to cooking the food. My daughter got a call about me being in the store on Saturday August 10, 2019 claiming I did something to make the manager uncomfortable. All I did was order fries and sit at a table. Complained to the district manager on August 12, 2019 about 5:30 pm he said he only believes the manager. I'm still the customer whether I have a family member working or not. He claimed the manager said I lunged at her but I was no were in her space. I feel uncomfortable with a district manager not even having the skills to problem solve and lie about a situation. They said they will talk to a couple other people so they can figure out what happened but he also claims that they seen it all on camera so they should know the truth in just the video alone. Now they have my daughter singled out gave her no hours gave the Manger who lied all the hours and said they would call her that night she still has not gotten a call its been two day later. I feel like they are trying to get my daughter fired or try to get her to quit. They are claiming she has poor performance but if you dont train or hardly train a person let alone a teen for a position they will follow what they are being tought on their daily observation in the work place. If you have poor management all the way up to the district manager. what do you really expect to see from the employees. She complained of so much going on and yet they did nothing. Talk about poor performance they should be looking at everyone.

With the conversation I have had and what I have seen I do not expect to see anything positive come out of this for my daughter.in fact I'm sure I will see just the opposite retaliation and poor treatment.