McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Customer Service
11/6/22 1pm.
I had a mobile order that I picked up curbside. When I arrived the drive thru line was wrapped around the building to the road. I checked in on the app and after about 5 min the car next to me received their order and left. 15 min from when I arrived I called the restaurant and asked about the status of my order since almost the whole drive thru line had placed and received their orders. They told me it would be right out. The rest of the drive thru has cleared to the point of no one being in the drive thru line. I had to wait almost 10 more minutes after I called for them to bring me my food. I normally wouldn’t complain about slow service as I’ve worked in the service industry, but it took almost 10 minutes to bring me my food (which they said had been sitting there ready when I called and it was not a large order) when I was the only customer at the restaurant. To top it off, the lady who delivered my food didn’t even bother to apologize for my wait.
Latest McDonald's Reviews
Customer service by employee and managers Mc Donald in Christiansted Vi St croix No products Customer Service 800 244 6227 Treatment a ordering windowGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!