McDonald's reviews and complaints 2
View all 2876 complaintsMcDonald's - Rude service. Refused cash as payment
Around July 15 Went thru drive thru to order at 6018 lake avenue Saint Joseph Missouri. Lady was rude from start and when I tried to order a buy one get one half off I was told they were only accepting cash and that the bogo half off wasn’t available for cash payment. I ask what I could order and was told again it was cash only. I said ok i am paying with cash so what can I order ? I tried a couple different items and was told they were unavailable for purchase with cash. I got tired of the bs and drove out of there. Haven’t stopped back in since.
McDonald's - Employee refusing to make what I was ordering
On 11/29/2022 at 3:53 pm we visited the McDonald's location located at 6018 lake Ave in st Joseph Mo when the employee who I was told by another employee at the pay window is named Leslie took our order we ordered 4 Oreo fudge mcflurrys he was then told that the machine only makes 2 at a time so he could only order 2. She was then told that he needs 4 not 2 the employee told him that she isn't doing it and argued with another employee over her head set because the other employee said it could be done again she literally refused to make what he was requesting so only being able to order 2 instead of 4 like asked he pulls to the window where he's told the lady's name is Leslie and pulled to the pick up order window only to find that the 2 mcflurrys he was allowed to order where not correct she gave him Oreo instead of Oreo fudge this is absolutely not acceptable and I am beyond furious!
Desired outcome: If the employee doesn't want to do her job why is she there?
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