Panera Bread reviews and complaints 1
View all 1522 complaintsPanera Bread - Food quality
Today my husband and I went to Panera Bread as we normally do when we are going to run several errands before it gets too hot. The chocolate croissant was horrible. The change to the sticks of chocolate is a far sight short of when your company took a croissant, sliced it, and put creamy chocolate within. The regular croissant was so over baked it was almost impossible to eat. In fact, the exterior was peeled off because it was so tough and either end was so over baked, they could not be eaten.
The pecan braid was stale. Unbelievably stale to the point it couldn't be eaten. The only salvation was the café latte were good. Almost $27 for throwing food away is not my idea of a good breakfast at Panera Bread. I doubt we will go back to the one on Battlefield in Springfield, MO, but I also doubt we'll make the additional mileage trips to the other ones for quite a while. I hope you can get back to the fabulous food we could always count on at Panera.
~Karen Fields
Desired outcome: I doubt anything will be a desired outcome from this complaint after seeing the unresolved complaints you showed on the previous page to this form.
Latest Panera Bread Reviews
Quantity is simply unacceptable Terrible website, terrible online customer service Cleaning environment Mixed Experience at Panera Bread Fantastic FrederickGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!