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CB Parcel Delivery Services UPS 3029 Airport Rd, Helena, MT, 59601, US
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UPS
reviews & complaints
UPS company logo

UPS

3029 Airport Rd, Helena, MT, 59601, US
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1 complaint
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Website
www.ups.com
Phone number
+1 (800) 742-5877
Category
Parcel Delivery Services
Working hours
Mon
5:00 pm - 6:00 pm
Tue
5:00 pm - 6:00 pm
Wed
5:00 pm - 6:00 pm
Thu
5:00 pm - 6:00 pm
Fri
5:00 pm - 6:00 pm
Sat
Closed
Sun
Closed

UPS reviews and complaints 1

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J
4:38 pm EST

UPS - Delivery

UPS driver was 3 hours earlier than quote with a package that needed to be signed for. Called customer service who said I could pick it up @6pm. Then the local store says I can't pick it up until 7:30pm and they close at 8. Then I received an email that says it will be delivered tomorrow. Also, the customer service number is super frustrating as they force you to jump through hoops to speak with an actual person. Why give a quote and then be 3 hours early?! Do I have to take an entire day off of work to get a package?! Also, apparently you have to pay UPS to get live updates. What garbage customer service. They have a "We are too big to fail, so we don't care" attitude. I will never again willingly use UPS.

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