Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Spicy chicken meals
July 3, 2022 Brevard NC Wendy's
To begin with this location seems to be steadily going down in quality of food and filling orders correctly. Today my family and I ordered our dinner meal consisting of 3 adult meals and 3 childrens meals. Two of the adult meals were for the spicy chicken meals. The chicken in both sandwiches was horrible. The meat was barely 1/4 inch thick, very dry and either overcooked or reheated too many times. The medium fry containers were only filled about half way and our drinks had extremely little ice, if any at all. The past 3-4 times we placed our on line orders we have requested several spicy dipping sauce and it is never provided. My family seldom file complaints but with the cost of everything going up and workers demanding higher wages it is becoming increasingly frustrating to repeatedly be spending money for inadequate food and poor service. the specific location was not contacted at this time.
Desired outcome: Acknowledgement of receipt of this complaint. I actually would like to be compensated but not sure if that is possible. That the management of this store be advised of the decline in quality of food and services.
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