Menu
For Business Write a review File a complaint
CB Travel and Vacations Fairfield Inn and Suites 8540 East Independence Boulevard, Charlotte, NC, 28227, US
Fairfield Inn and Suites company logo
Fairfield Inn and Suites
reviews & complaints
Fairfield Inn and Suites company logo

Fairfield Inn and Suites

8540 East Independence Boulevard, Charlotte, NC, 28227, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
G
4:42 pm EDT

Fairfield Inn and Suites - new management has a severe problem with an army veteran receiving orders from amazon.com!

New Management states to me as an Army Veteran that I can willing spend cash money, up to $1000 or more for a week or two week stay, however Im not allowed to receive Amazon packages pre-ordered for my childrens birthday gifts! This particular hotel out all hotels I have stayed at in the Charlotte, North Carolina area has never denied me the rights to receive mail or packages from an authorized company. This is highly ridiculous and very unprofessional hotel quality for a New Manager! As her attitude towards the situation was very ill-mannered and shows a bias towards Army Veterans staying here as a temporary business trip. If Fairfield Inn Suites by Marriott is willing to lose business do to this situation the future for any Veterans staying at this location would greatly depete! I have never had this problem months prior before this New Manager has stepped into the building office. Army Veterans know how to conduct quality business when it presents itself unfortunately Google review for this hotel would be at a 2 star possible 1 star rating!

Read full review of Fairfield Inn and Suites
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.