Menu
For Business Write a review File a complaint
CB Online Shopping Charlotte Russe 4325 Glenwood Ave Ste 1026, Raleigh, NC, 27612, US
Charlotte Russe company logo
Charlotte Russe
reviews & complaints
Charlotte Russe company logo

Charlotte Russe

4325 Glenwood Ave Ste 1026, Raleigh, NC, 27612, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 7:00 pm
ComplaintsBoard
A
5:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Charlotte Russe - sales associates

Visited the Charlotte Russe location at the Crabtree Valley Mall today with a friend... We both purchased multiple articles of clothing. We were cashed out and my friend commented on how the totals we were charged did not seem right. After checking our receipt we realized that we were both overcharged by more than $10. We went back to the associate and told her that something had not rung up right. First she ignored us and then she told us to get in line behind someone else WHO HAD JUST WALKED UP TO THE COUNTER WHILE WE WERE SPEAKING TO THIS ASSOCIATE. So we let the cashier cash out the other girl. When we returned to be waited on the sales associate refused to help us again! We had to literally pull our items out of the bags, show her the prices on the cloths and then the prices on the receipt! When she finally did refund our money, she intentionally took her time! Her manager stood behind her on another register during this whole process, ignoring the situation as if nothing was happening. But it makes sense that they were both ignoring the situation because we were INTENTINALLY OVERCHARGING customers and were planning on pocketing the "extra money" at the end of their shift. Store number 355, Cashier number 206057... 5/25/2014

Read full review of Charlotte Russe and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Amanda12
Springfield, US
Jul 01, 2014 9:22 pm EDT

Handed cashier at store my money she took money behind register than told me I didn't give her enough when I handed her exact cash. I hope she gets caught. You don't steal money from people. Just not right.

Springfield Mall 1250 Baltimore Pike, Springfield PA 19064

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.