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CB Fast Food Chains McDonald's 3424 Poole Rd, Raleigh, NC, US
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McDonald's
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McDonald's

3424 Poole Rd, Raleigh, NC, US
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1 complaint
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Working hours
Mon
5:00 am - 11:00 pm
Tue
5:00 am - 11:00 pm
Wed
5:00 am - 11:00 pm
Thu
5:00 am - 11:00 pm
Fri
5:00 am - 11:00 pm
Sat
5:00 am - 11:00 pm
Sun
5:00 am - 11:00 pm
ComplaintsBoard
T
10:50 am EDT
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McDonald's - mobile order

I ordered through the Mcdonald's mobile order app like I normally do. I showed up to the Mcdonald's at the location that was on the app and was closest to me, which is the one I frequently order from. Paid upon arrival input the parking spot on the app and confirmed payment. Received a confirmation email and message on the app and a message stating they had my order and was bring it out shortly. My order never came out. I sat there 30 minutes and nothing. This has never happed to me before. I didn't have time to go inside and complain because I had to get to work. I would like a refund please and an explanation as to what happened. Order number is 1963 and check in number is zq13-6423574. My email is [protected]@gmail.com, phone number is [protected].

Desired outcome: Refund and an explanation to what happened.

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