Ecco

Purchased these shoes in December of 2018. I have worn them about three times. Wore them to a formal event last night and less than a couple hours in, someone commented that there was black "stuff" all over the floor at my feet. Looked down and the soles of both my shoes were literally falling apart with each step I took. I have never seen or experienced anything like it in my life. The shoes essentially disintegrated. It was embarrassing and I made to the closest garbage can to toss them. I was then left to ride out the remainder of the event in socks until I could leave. I will never ever buy a pair of these shoes again. Unreal. Ironic thing is, the minute I looked to post something about this event...Im not the only one that this has happened to! Buyer beware!

These shoes are the worst shoes I have ever purchased. They are advertised as medium width shoes, but in reality they are narrow shoes. I have been trying to break them in for over 11 months now. I have even tried taking them to a shoe shop to have them stretched.
I contacted the company after I found out shoebuy was advertising them as "narrow to medium"...my first indication that the problem wasn't a need for me to break them in, but a poorly made shoe.
I contacted Ecco for advise and was basically told "too bad".

I will never buy shoes from this company again. They are the worst shoe I have ever put on my foot and I cannot believe I spent $100 on shoes I cannot even wear.

I have (had) a pair of ecco boots, insulated, gore tex lined. no problem with the water proof aspect, but the sole disintegrated and cracked in half. they did not wear out, but fell apart. I had owned the boots for several years, gave them little wear since they were only appropriate for extreme cold and snow, which fortunately wasn't happening here until this year.

Ecco-usa sent me a plastic bag to send them to repair facility which turned out to be a private, contracted company. They rejected the boots saying that they were out of warranty and unrepairable. I had to call to get this information, since the web site told me that the boots had not been received.

I called ecco usa's, who's response was that i could send them in again, to their returns dept (i thought that they were going to ecco the first time) for a second opinion. They kept repeating that the warranty is only for a year. My feeling is that wearing out is one thing, disintegrating is different.

The upshot is that ecco sells for high prices, but they really don't expect their products to last more than a year (length of warranty) and at least some of their products are not repairable if they wear out. Why pay such high prices when the manufacturer doesn't show much confidence in the product?

Ecco = high prices for throw away quality.