Express reviews and complaints 1
View all 34 complaintsExpress - credit card charges
The company charged me for CC Identity Protector service for 5+ months which is of course thirdh party service and without my prior permission or acknowledgement :(
When I called Express for asking to remove such charges, they said that it's third party company/service who is responsible!
I called that third party company customer service, they were really rude over phone and after half an hour of conversation they said they they can only remove one month charges from my bill? WTF... why?
They also said that I (me) must have agreed over phone for such service? which has/had never happend... when I asked for such evidence or proof that states that I agreed for charges :( :(...
Express clothing is fraud
When I said that it's ok I want to close my credit card right away and would like to clear remaining balance over phone they said that thay will charge 50% more transaction fees over phone? WTF...
I MUST have to visit store or pay online...so I visited NJ Express Store to pay off left over for which I was not responsible of course... Express representative said that they accept only cash no debit card? WTF...again
I had to visit atm and atm charged $5.00 for transcation fees for withdrawal of cash for express payment...
horrible...
I hope that they will not bill me for anything more... I have collected all the evidence of payment that I can...
I will seek help of lawyer if these ###ed ### will continue for any other billls MotherFkers
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Express Reviews
Mixed Experiences with Express Great customer service! GREAT company. You don't see them like this any more! Never had an issue Great quality. Trusted companyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!