Mazda reviews and complaints 1
View all 135 complaintsMazda - Mazda will not honor warranty even the car is in warranty.
I bought RX 8 in 2004 with 17, 000 miles and till now car went at least 3 times for gear problem. I still have warranty of 15, 000 miles left and have gear problem and they refuse to fix it for no good reasons, they are saying it is my duty get it
fix and I cannot understand how it is my duty to fix, can somebody can explain ? Not only that I had taken for grinding noise from 4th gear and they refuse to fix it so I ask my car back and when I got my car back I discover my 6th gear is not working and Ramsey Mazda says they did not do anything to my car, which I doubt otherwise why they kept my car 10 days.Every time I called to pick up my car they said it was not ready now they say did not do anything to my car.
Please do the justice.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Mazda Reviews
Brake Pads - Mazda 2 skyactiv - 2016 - Hatchback My car repair Replacement of Screen in Mazda CX5 Vehicle Engine issues in cx9Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Ramsey Mazda service department is awesome. I have been taking my car there since 2004 and recently bought another one. I am totally psyched for the new 3. But anyway, Ramsey Mazda service staff is super friendly, even the techs are nice. They take great care of my car and I have never had them deny warranty repairs. I know sometimes the dealer has to have Mazda America come look at a car before they can fix it if its a big job or if the repair has already been made in the past or at another dealer. That happened to me once, but Mazda came and said ok and Ramsey fixed it no problem. I love Ramsey Mazda. I especially like the new service manager. She is super nice.