Burger King reviews and complaints 1
View all 4590 complaintsBurger King - horrible service
January 7, 2009 at 6:10 pm
I went to pick burger king for my son last night, stayed in the drive through for about 10 min no response, so I decided to walk in the store and order in. There were about 4 people working in the back 1 at the counter and 1 at the window. So total 6. Only 1 customer ahead of me and I waited to order and for the order to be processed it took about 10 min (Just twaking the order) , horrible.. That what they call fast food service. Waited for the order about another 10 minutes and I had to go, so I said the the person who took the order why is it taking so long, he said they are making it. I replied making what its 15 minutes now is that fast... He turned his back to me. So I said what are they waiting for, please give me what you have ready, I have to go, he turned his back and walked away. I said I have to go do you understand english and he said you have to wait. I said no I dont have to wait I will take whats ready and go. Finally he gave me the order minus the mozzarella stick as he said they were making it. I ordered an angry whopper without bacon or tomato or mayo (Value meal meduim) , cheese burger and mozzarella sticks. - order number was order 48 on 1/7/09 at :6:22 (According to their date and time stamp on the receipt). I left the store 6:45 and when I got home, I got a completedly messed up order, only 1 bacon cheese burger (Which we dont eat bacon so it went to the garbage) and 3 pices of mozzarella stix.
What do you call that? I am not stepping a foot in this store anymore or any burger king. They hire idiots who dont even speak english or have any manners or courtesy to deal with customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
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