Burlington Coat Factory Direct

In enforcing Title VII's prohibition of race and color discrimination, this review seek to retool its enforcement efforts to address contemporary forms of overt, subtle and implicit bias. As a customer of Burlington Coat Factory since the early 2000s and have continued shopping there at least twice per month. On August 22, 2023 after being in the store for over an hour I was appalled by the behavior of the cashier. Her tone and attitude with my returns were mean, rude and disrespectful. The funds were then spent on back to school items where she then stated to peel away the clearance tags to see if the label underneath matched its price. I stood there shocked in embarrassment, shame and disgrace by what had occured. As a leading off price retailer with over 800 stores nationwide I have never experienced such racism and discrimination before. Not only did she peel away one clearance sticker but she did so for all of the items I bought on sale. Racial profiling and discriminatory practices are prohibited by law in which my rights were violated. Such employee should loose their job and disciplinary actions taken. I have strong substantial evidence and a police report to validate my claim. This has been the worst shopping experience I have ever encountered in my life and wish no one has to be subjected to such cruel and wicked acts. Burlington Coat Factory, 24 Wayne Hills Mall, Wayne NJ

Mrs. Antoinette Melvin

[protected]@gmail.com