Allsups Convenience Stores reviews and complaints 1
View all 73 complaintsAllsups Convenience Stores - Rude clerk who filed false charges on me. Also threatened me
in 2021 summer not sure of exact date. Dee Jasper Sandoval was working at the Allsup's in Logan NM. Mrs. Sandoval had been running her mouth that I am not an EMT and I do not run with the ambulance service. I went in and showed her my cards to indicate that I am a licensed EMT. She yelled at me and then asked if I "wanted to take this outside" and started to come around the corner of the counter. There was an off duty officer that was behind me and saw what had happened and another police officer was called. I did not at the time press charges just spoke with the officer. The manager Ashley Bond and district manager Dakota (not sure of last name) l were both aware of the issue with her.
This year Mrs. Sandoval was again whispering to other employees that I am not and EMT and I only get one free coke. She claims she has a paper that states I am not on the ambulance service. Which she is partially right. I am not on that sheet right now due to an injury. But I am still on the roster and still licensed.
I had gone in and gotten a drink when she whispered to a male employee that I have to pay for my drink because I had already been in there once that day. He let me have my drink I didn't think about it. Next thing he comes running out saying I have to pay for my drink cause Mrs. Sandoval said so. She is NOT a manager. Once again this was reported to the managers. I had gone in to Allsup's on April 3rd was greeted by the assistant manager Janet? and was told that Mrs. Sandoval had an order of protection out on me. On April 7th I had gone into Allsup's again and once again the assistant manager Janet? (red hair and fake eye lashes) and Mrs. Sandoval and another young man started whispering. The assistant manager went into the bathroom came out and showed her phone to Mrs. Sandoval and the young man. When I went to check out he stated that he had to charge me for my drink because Mrs. Sandoval had this piece of paper. I then called the police department only to learn that the officer that was off duty was leaving from the force and the other officer also has left. Later that day the police officer called me and told me that I was banned from Allsup's. When we went to court the judge informed Mrs. Sandoval that there are cameras that would indicate if I had been doing what she stated on the paper. Which is every time I go in there I yell and throw things at her. I have been going in that store for over 20 years without any problems except from Mrs. Sandoval. I want to know why it is her business how many times I go in there, I don't always get my coke I purchase other things. Allsup's is the only store that is open after 6pm if you need something. Also why is she so concerned about what my business? I have called corporate numerous times with no answer for anyone. Why can an employee threaten customer and not get terminated? Why is she allowed to make false allegations against a customer and still there? Why is she still there? All over a stupid coke, which makes no sense to me. I have numerous individuals that can vouch for me, and can tell you more about Mrs. Sandoval behavior.
Desired outcome: I would like to not be banned from the only convivence store where I live. I would also like for Mrs. Sandoval to be held accountable for her actions.
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Won't sell me cigarettes even tho I had ID Hardly any food in hot box and employees smoking Allsups 278 kermit tx the assistant manager Allsups store being closed on a nightly basis/not having signature "chimis" available to purchase. ManagementGiving a Voice to Consumers
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