Smith's reviews and complaints 1
View all 189 complaintsSmith's - manager janine m
Wanted to return free food items that I purchased that's your getting off the phone with my wife discovered she already purchased items on the list and I didn't need them so I was returning the three items didn't lease location yet and I went back in and the manager made a big scene there seems loud unprofessional and I am appalled at her unprofessionalism I simply just wanted to return three items that I just purchased Heather receipt and she lying to some tiring about somebody buying somebody food and I don't know I couldn't keep up with what she was babbling about what does she was very unprofessional and she's for some reason very angry never experienced anything negative until today I will not be returning to the location I am very upset and I hope the resolution can be sound I have no issue going to the media over something so is this but I'm angry enough to take the time and energy to file a formal complaint and follow it through appreciate your time and consideration and attention to this matter look forward to discussing this with you thank you very much Judson macduff [protected] have a wonderful day
Supposed to say three food items not free food items
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We had a horrible embarrassing encounter with a manager named melissa on 11/25/2020, dark hair and black rimmed glasses. my partner suffers from serious lung and heart conditions. so after a lot of shopping in the store, when we got to the check out where the plexy glass was protecting everyone he pulled down his mask because he felt faint and unstable. he was asked by cashier to put it back on and he explained he would in a min. he couldnt breath and his medical conditions and just needed a min. to catch his breath and not feel faint. then a manager literally jogged up and started raising her voice at him and I quickly explained. she said she didnt care if he fainted or needed and ambulance to put the mask on. we said we are literally 2 min. from leaving please we are almost done. she said no, so he said he'd go outside. she started yelling go go then go! so he gave me his wallet and started to the door. she continued to stand there and yell at me about irresponsible behavior. I told he we had covid only 2 months ago and our antibody tests shoe we are still immune and that we pose no danger. even have test results on my phone. please stop yelling. she called me a stupid liar. I finally said I havent taken off my mask and hes outside leave me alone right now. she then went outside and began yelling at him. same stuff she did inside to me. he got agry after he asked he to leave him alone 4 times and said get the f away from me. she stormed back in and cancelled my order and told me to leave. she had a very short very heavy set young latina with her and this girl called me a stuid [censored] and said she wished she had covid so she could kill us both right now. I told he she was not professional and what was her problem. she said I want to kick your old [censored] right now. I said you are a real piece of work... both of you. the cashier and bagger were both apologizing for the whole incedent. they were nice but the manager and other female employee are terrorists. I am yelping this. facebook tweeting parler instagram and consudering a lawsuit. my parter was so upset and experienced a heart episode and had to go to er. so good job hiring nazi's. melinda gomez [protected]