Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Hosting and Web Design Template Monster 8408 Eagle Eye Avenue, Las Vegas, NV, 89128, US
Template Monster company logo
Template Monster
reviews & complaints
Template Monster company logo

Template Monster

8408 Eagle Eye Avenue, Las Vegas, NV, 89128, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.templatemonster.com
Category
Hosting and Web Design

Template Monster reviews and complaints 1

View all 20 complaints
ComplaintsBoard
J
4:52 pm EST

Template Monster - Liam Tornhill

I was shown a demo for a particular mobile responsive website. The template i purchased and paid for installation turned out to be broken due to technical issues different from the demo model I was shown as advertised. I have been given the run around for several days now. I simply want a refund of my money in full - this issue is still unresolved. DO NOT DO BUSINESS WITH THESE PEOPLE. Liam ignores customer emails and the chat log service is of no help. My template purchase #:KKSb2fLnLu25wlXOKPMO, Template Installation: ITN-[protected] & Case # Ticket ID: DSM-[protected]. As a result our mobile responsive launch has been delayed and I am at the mercy of this unethical company and it's terrible service top down from Liam Tornhill the Senior Service Manager.

Attached is the demo i was shown, the actual product & the difference between the two. Also is my WP dashboard which clearly shows "This Theme is broken, Template missing".

Read full review of Template Monster
Template Monster - Liam Tornhill
Template Monster - Liam Tornhill
Template Monster - Liam Tornhill
Template Monster - Liam Tornhill
View 0 more photos
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.