Goldfarb Properties reviews and complaints 1
View all 15 complaintsGoldfarb Properties - Mice, Water bugs and Roaches Galore!!!
To Whom It May Concern,
Mice, Water bugs, Roaches are what one can find at the Harbor House (Goldfarb Properties) in New Rochelle, NY. The supposed upkeep of the building is deplorable! I have pictures of various holes in my apartment being covered by tape to prevent rodents and insects from entering. No human being should have to live through this! The mice climb up your clothes in your closets and leave dropping all over your clothes and closets. They have the audacity to increase the rent. For what, the laundry room is a breeding ground for disease! The water used to wash one clothes has an odor and one's clothing is not clean. Also, the machines flood the room on a consistent basis. The laundry room floor is barely mopped and bugs crawl on the floor and in the washing machines. I have always paid my rent. However, Harbor House has not kept it's commitment. My refrigerator leaks and causes my food to rot! Furthermore, the refrigerator makes an extremely loud noise in the middle of the night! The fridge is supposed to be self-defrosting however, I have to defrost the huge block of ice that accumulates on the roof of the refrigerator. My bathroom has leaks and the paint has cracked in so many places. There are huge holes all over the apartment! Other tenants are having the same issue; however they are afraid to speak out. However, I am not! Review the comments about the Harbor House on the internet! It is not a lie! I called for an exterminator. What I got was a person who carried a $4.99 Raid gel (the small one) who did not know where to dispense the gel. Having Water Bugs, Mice and Roaches; I was expecting a real exterminator with the spray. This guy was not an exterminator! I need help! I know of individuals who are willing to speak out against this place. I have pictures and phone records that date back from November 2012.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I lived there for 6 years, moved out recently due to many facts. First 2 1/2 years had no problem, office workers were professional and helpful. After those workers quit, the new office staffs are RUDE, UNPROFESSIONAL, UNHELPFUL. Maintenance dept. is horrible, you will see roaches, mices on hallway floors, stairs, even coming out of elevator, some tenants dealt and still dealing with BED BUGS in their apartment, yes that is right BED BUGS!. Maintenance handle complaints when they want to not as tenants needed. . Cars get vandalized at Harbor House private parking lot, for which they charge you a fee+taxes but they ARE NOT responsible for it. Laundry machines are extremely expensive $3.95 to wash & $1.85 to dry per load, mold over the machines, you have to go to building 29 to load a laundry card to be able to use it. "Luxury" apartments where they dont paint until you moved out, you pay higher rent to live with roaches & mices on hallways and BED BUGS. No security, noise of loud music late at night, RUDE office staffs, low maintenance and neighbors pets making noises. DO NOT WASTE YOUR MONEY & TIME RENTING AT THIS PLACE.