BeBe

They send me the wrong item i wanted the logo tank top and I received a v neck top that i did not order the item num 247001

THE WORST SERVICE OFF ALL TIMES! After 10 calls 17 emails I still don't have my refund from returned dress March we are now in mid june. ! I PREFER TO DEAL WITH CHINA THAN BEBE!

I had a bad experience at BeBe crabtree mall Raleigh, the supervisor two on December 23rd evening was so rude, I don't I will never ever go to that store. She was very arogant, impolite, she doesn't need to work there. I am sure she run off a lot of customers with her bad attitude. I hate the store just because of her.

I bought a sweather shirt 1st time i wear rip i go to store its been a wild worker rude said there is no prove of purchase like hello i didnt still it! I cant find dam receive its a defect item i paid with my credit card rude worker got my number its been over a month i have not been called yet i went back ask manager wich was denied then she came out told her she said store policies told her i want fhone number call bebe.com she said she wasn't allow to give me no # they were only for her use excuses for everything bad attitude of some make them all look bad service suck every time i went inside store rude employees whatching you like if your a thief ! But here fresno there is no other bebe store i feel like there races all mexicans & they say no speak spanish hope they close them down or change employees every time i went rude rude rude but i always went because i like bebe but not employees spoke to manager she didn't even apologize she didnt care.. hope who ever is incharge will put end to these...

Complaint to the Topanga Mall Bebe store.. I honestly hope management sees this so they can do something about this. Honestly I get that people do get tired after working long days and etc., but if you're going to be straight up rude to the people who are going to buy from you and who help you earn your living, then don't work in a place where you are working with people and expected to have good manners and customer service. You'd think this was a no brainer, but today I went to Bebe to buy a dress. I'm a small person and wear a size XS-XXS in Bebe clothes. I picked a few things out and, don't get me wrong, the people were very nice. A little hawk-ish as they kept checking on me every two minutes, but nice none the less. So I went in and tried a few things on and fell in love with a black, sequined XXS dress. However, this dress had one sequin that was half coming off and I really didn't feel that I should pay the full price of a dress that was not up to those standards. So I asked the lady who was helping me earlier if she could check to see if they had an extra in the back because that dress size had fit me so well. She then proceeded to ask me "ok and if we don't have it, you aren't going to buy anything, right?, " and I said "I'll look around a bit more, but I really love that one, " and she walked away. I literally watched her walk back to the counter, put the dress on a rack, and not even look. I gave her a few minutes because I figured she was just helping someone and she would get back to it. After a while, I went up and asked if they had any more and she just said no. Like when was she going to tell me they didn't have any left? I get that it's really disappointing when you've helped someone and they just walk out and don't buy anything, but I was seriously interested in that dress and right when I said I wasn't going to buy anything if they didn't have that dress, she just stopped helping. I'm so disappointed and Bebe has lost my support as a customer.

They took my money also off my GIFT CARD and I called Corp so fast on them because they kept saying I didn't use a gift card and they was telling me they put my money back on my card, , Well 2 weeks went by and still no money or a new GIFT CARD. So I card them again and a different person tell me she don't see where I ever used a GIFT CARD or when they done a refund by to a GIFT CARD. So I got so tired I called Corp and I'm telling you they really do help you out and get to the bottom of it. Don't let them give you that 1800 number, well if they do give you the 1800 number, Just listen to the options and I think when you press 4 it takes you to Corp, Call them with the store number or the store phone number so they can get to the bottom of it and they also Handel online issues also. And they do call you back and give you a case number so you can call them back if you have any question's or concerns. I hope this help you guys!

Hating bebe denims ... very dissapoint color leaking denims ... why so Cheap stuff in such a brand ... bought denims from india, delhi store

This complaint is for the Bebe store located in Estero, FL. I decided to write this complaint after many bad customer service experiences I got at this store. Here are 2 examples: I needed to make a return. Associate informed me that only managers could do returns, and told me I had to wait for the manager to get back from her lunch. Huh?! I couldn't believe they made wait over 30 minutes, with my 2 year old baby! Another time, I called to ask the associate to check if they had an item I was interested. I had the SKU number from the website. She says: "I am in the middle of counting my register, can you call back tomorrow?". They are never interested in helping their customers.

My sister in law got some bebe gift cards for Christmas a year ago. When she went to bebe to use them a day or two after recieving them she bought a few items with the gift cards one of which I loved which was a black wool pea coat with sequins on it. After paying she asked how much was left on her cards, the sales woman took the cards and said nothing was left on the cards. The woman seemed honest so she took her purchases home with the reciept. That very evening she found out the sales woman was lying and that she still had a balance on both bebe cards.She called and complaind to the company, Then to the store. My mom went the next day to pick up the gift cards from the store.My sister in law was very upset, almost in tears when she found out this dishonesty that this store did to her. But she was happy to ge the cards back before they were spent by whoever kept them.I was completlly shocked that a store like this could lie about the gift cards. If they weren't caught I bet they would have gone on a shopping spree at there own store with her gift cards and not felt guilty at all. What a shame that is how how they do buisness.they should be ashamed of themselves. I hope other bebe stores aren't like ths. I still love the sparkle clothes there.

I purchased a jumpsuit and shoes in chicago location. I tried to return a jumpsuit and shoes at woodfield near where I live but they wouldnt return both items. I brought the tags with the jumpsuit. I told the sales person that I tried the jumpsuit on again at home and noticed was too tight when sat down but fit ok standing up. I was told that I couldnt return shoes because I didnt have the box. I left box at store in chicago because already had two bags of stuff and couldnt carry more. Now I have to go back to chicago to return shoes and hope they set box aside like they said. I will probably have to sell both items online. I'm also going to get rid of anything I have that has Bebe on it. I will never shop at Bebe store again. I'm going to tell everyone I know about Bebe horrible customer service and return policy. Buyers beware!