CellXpo.com reviews and complaints 2
View all 18 complaintsCellXpo.com - broken ear device
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From: [protected]@cellxpo.com [mailto:[protected]@cellxpo.com]
Sent: Monday, June 27, 2011 12:44 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
We tracked your package. Although we do not show receipt we will now follow up on this return and will refund you on your order
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[protected]@cellxpo.com'
Sent: Monday, June 27, 2011 9:07 AM
Subject: RE: This is very unprofessional
There is no lack of communication on my part I sent the merchandise back through USPS service certified return receipt also on the package I wrote your rma number rma064427rk was written on the envelope at the bottom of it. I also e-mailed Cellxpo.com the tracking number [protected] which I have as well to track the package along with a contact number which I included again [protected].
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From: [protected]@cellxpo.com [mailto:[protected]@cellxpo.com]
Sent: Friday, June 24, 2011 2:07 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
There seems to be a lack of communication in reference to your order. Please note the following.
We have issued you an rma number to return merchandise for refund. Upon receipt we will inspect the unit and issue refund. as of yet we have not received any returns on this order. please advise return tracking info so that we may follow up on your return
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[protected]@cellxpo.com'
Sent: Thursday, June 23, 2011 5:25 PM
Subject: This is very unprofessional
The lack of your response to this matter is very disturbing that your company would go so far as to ignore my e-mails and request for merchandise that I paid for that
Not only did it not work from the of receipted I returned to your company and asked for a replacement or my full refund back. Your company has the tracking
Information which I also have as well to confirm delivery on top of server e-mails that I sent to your if this issue continue to be ignored I will be forced to file a complaint
With the Better Business Bureau about this action. You have my address and e-mail address I expect to hear something within the next 72 hours
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From: [protected]@hotmail.com
To: [protected]@cellxpo.com
Subject: RE: This is very unprofessional
Date: Sun, 3 Jul 2011 20:55:31 -0400
To whom it may concern i am receipt of your e-mail thank you for your follow up is this matter i will be looking forward to my refund on this order.
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From: dennis.[protected]@dc.gov
To: [protected]@hotmail.com
Date: Mon, 27 Jun 2011 16:53:27 -0400
Subject: FW: This is very unprofessional
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From: [protected]@cellxpo.com [mailto:[protected]@cellxpo.com]
Sent: Monday, June 27, 2011 12:44 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
We tracked your package. Although we do not show receipt we will now follow up on this return and will refund you on your order
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[protected]@cellxpo.com'
Sent: Monday, June 27, 2011 9:07 AM
Subject: RE: This is very unprofessional
There is no lack of communication on my part I sent the merchandise back through USPS service certified return receipt also on the package I wrote your rma number rma064427rk was written on the envelope at the bottom of it. I also e-mailed Cellxpo.com the tracking number [protected] which I have as well to track the package along with a contact number which I included again [protected].
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From: [protected]@cellxpo.com [mailto:[protected]@cellxpo.com]
Sent: Friday, June 24, 2011 2:07 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
There seems to be a lack of communication in reference to your order. Please note the following.
We have issued you an rma number to return merchandise for refund. Upon receipt we will inspect the unit and issue refund. as of yet we have not received any returns on this order. please advise return tracking info so that we may follow up on your return
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[protected]@cellxpo.com'
Sent: Thursday, June 23, 2011 5:25 PM
Subject: This is very unprofessional
The lack of your response to this matter is very disturbing that your company would go so far as to ignore my e-mails and request for merchandise that I paid for that
Not only did it not work from the of receipted I returned to your company and asked for a replacement or my full refund back. Your company has the tracking
Information which I also have as well to confirm delivery on top of server e-mails that I sent to your if this issue continue to be ignored I will be forced to file a complaint
With the Better Business Bureau about this action. You have my address and e-mail address I expect to hear from you within the
next 72 hours.
Office of the Attorney General
Child Support Services Division
Administrative Services
[protected]
Fax No.: [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
CellXpo.com - sent broken headset
was sent the Z9i blueAnt headset. The headset was used and broken. I told cellxpo this, they said to send it to the warrantee co..BlueAnt Wireless in Cal. at my expense, The warrantee co. said they do not accept any returns from cellxpo, because they only sell used and broken products, and they are just a rip off seller.
I emailed cellxpo, and told them what the warrantee co. said..customer service said, it's no longer under warrantee, even though it advertises a 2 yr. warrantee, I ordered the headset as an xmas present, gave it my son Dec. 25..xmas...had it 1 month, before he opened it on xmas. Customer service said it's mine now...A TOTAL RIP OFF ! Dorothy monti...[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the same problem with this company. At first I tried to contact them. There website was not working. THEY had no phone number to call. I did call the credit card company to get a reversal on the card. This was at the end of February I'm still fighting with them. Now they set up a website and I got a call from them to send the earpiece back..I told them the earpiece was thrown out.I don't save garbage. After 2 months I dumped it..
Ps I'm still waiting for the credit card company to get back to me..
For what its worth DONT BUY ANYTHING FROM CELLXPO...
I ordered one type and brand Bluetooth, what I got was the upgraded version. If I wanted the upgraded version I would have ordered it, and to top it off the damn Bluetooth doesn't work, wont pair . THIS COMPANY IS A RIPOFF . DONT ORDER CRAP FROM THEM. YOU WILL LEARN THE HARD WAY, LIKE I DID ! DONT BUY ON THE CHEAP.
I got my today an it was broke an i have tried calling them an emailing them an they will not return my e mails or phone calls
I got my blue-tooth today an its broke an don't work looks like its been used
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