Warby Parker reviews and complaints 5
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Warby Parker - They lied to me and lost my prescription
My doctor prescribed me glases, so I went to the website www.warbyparker.com. I chose glases and paid for them. Everything was ok, but the rep hasn’t informed me if the glases were sent. I called them yesterday and the rep told me that they have lost my prescription and they couldn’t reach my doctor as well. I called to my doctor after that and asked about it, but he told that his worked as usual and no one called him. They lied to me. I don’t trust them anymore.
The complaint has been investigated and resolved to the customer's satisfaction.
We are so sorry to hear that you had a negative experience with us! Do you mind e-mailing us at social@warbyparker.com with your order number? We'd be happy to work with you to straighten this all out as well as answer any questions you have for us. We can't apologize enough for giving you a reason not to trust us, but we'll do everything we can to rectify the situation. Hope to hear from you soon!
Best,
Warby Parker
Warby Parker - 2 months and still no sign of the sunglasses
I ordered sunglasses from the website www.warbyparker.com 2 months ago. When I placed the order, the seller provided the confirmation email, where it was mentioned that the delivery could take 10 days, but not 2 months. It was too much for me, so I returned to the website and asked for refund. Still no news, but I hope that they would return money back. But the company is completely irresponsible.
Warby Parker - Awful quality of sunglasses
I bought two pairs of glasses from the company www.warbyparker.com. I got the sunglasses yesterday, but the quality was so poor that one pair arrived already damaged. The second pair looked like piece of crap. I took the order and returned it to the seller, but still no news from the seller. I want only my money and nothing else. I don’t need any wrangles. Please, maybe someone can help me.
Warby Parker - They twice delivered wrong order
I ordered glasses from www.warbyparker.com. I got wrong pair glasses, but the seller ignored all my complaints. After that I ordered from them again, but they again failed to provide correct order. The company is total mess, so please stay away from them and post comments about your things with them. Share your views and post comments about this company.
Warby Parker - Horrible experience with this seller
I had bad experience with the website www.warbyparker.com. Twice I ordered from them, and the price on the screen didn’t match with the price, which they took from my account. I twice argued with them, but it was unsuccessful. They didn’t return money, and they wanted to assured me that they charged me correctly. And they didn’t provide me my order yet.
So be careful if you use this website or leave comments if you had horrible experience with this seller.
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