Menu
For Business Write a review File a complaint
CB Drug Store Rite Aid 3050 Union Rd, Orchard Park, NY, 14127, US
Rite Aid company logo
Rite Aid
reviews & complaints
Rite Aid company logo

Rite Aid

3050 Union Rd, Orchard Park, NY, 14127, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
A
2:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Rite Aid - Extremely poor service at the pharmacy

They pick and choses who they decide to answer their phone for I take care of my disabled brother and both of us have scripts We have controlled substances and at one point they tried to tell me I could not pick up my script until the exact time of that day that I picked it up the previous month. I spoke to other pharmacies and Doctors and they laughed and said that was unheard of They like to give me the run around I am a government employee working full time while also taking care of my brother This is the worst service I have ever experienced from a pharmacy They just called me with an automated message and then hung up It is clear they do not want to talk to me I am no longer getting automated texts on my phone I do not know why that is The level of rudeness by the pharmacists is outrageous

Desired outcome: I am tired of years of mistreatment and abuse from this pharmacy Corporate needs to see what is going on there because it is illegal I will be contacting my lawyer

Read full review of Rite Aid
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.