Menu
For Business Write a review File a complaint
CB Fast Food Chains McDonald's 657 East Ridge Road, Rochester, NY, 14621, US
McDonald's company logo
McDonald's
reviews & complaints
McDonald's company logo

McDonald's

657 East Ridge Road, Rochester, NY, 14621, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
P
10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's - Drive-through service not adhering to covid-19 safety practices

June 20, 2020; 8:25 AM.

The clerk was wearing a mask and gloves, but her nose was not covered. She actually pulled the mask down to touch her face while I was waiting for my credit card. I am 74 years old, which puts me at a higher risk for covid-19, so this is an important issue. My advanced age should have been apparent to the clerk. I didn't get the clerk's name, but since it's obvious that the supervisor wasn't correcting the behavior, this is probably a complaint that needs to be corrected for all this store's personnel.

Read full review of McDonald's and 1 comment
Hide full review
1 comment
Add a comment
R
R
RetailGuru
US
Jun 20, 2020 11:57 am EDT

I don't believe McDonald's or any other businesses go into that much detail on covid-19 safety practices. I do believe they state that masks are to be worn but not how they should be worn. People with respiratory issues that make it hard to breathe through a mask are not required to wear masks at all businesses.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.