Menu
For Business Write a review File a complaint
CB Hair and Beauty Salons Paul Mitchell 187 New Dorp Ln, Staten Island, NY, 10306, US
Paul Mitchell company logo
Paul Mitchell
reviews & complaints
Paul Mitchell company logo

Paul Mitchell

187 New Dorp Ln, Staten Island, NY, 10306, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
Closed
Tue
1:00 am - 4:30 pm
Wed
9:30 am - 10:00 pm
Thu
9:30 am - 10:00 pm
Fri
9:30 am - 10:00 pm
Sat
9:30 am - 4:30 pm
Sun
Closed
ComplaintsBoard
A
9:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paul Mitchell - lack of education and lying

Upon touring and school and considering a school so far from our home/state we were under the impression that the cosmetology industry was nationally regulated, so that the hours needed for taking state boards and licensing were the same throughout the country. Knowing that we were from out of state, as a big deal was made of it in the tour, it was never mentioned to us that the required hours varied from state to state. Even if our states specific requirements were not known, we should have been told that we needed to find that out for ourselves. Had we known that our daughter would need another 500 hours of schooling to come back to VA. to get her license or have to wait in NY to take her boards, get licensed and work there 6 months, we would not have sent her to school there. We do not believe that the school did not know about the hour variance. Because of this lie by omission and the other lies we were told, as listed below, we made the unfortunate decision to send her there. We now realize that they would say, or omit, anything at all to get students in there. The other lies are as follows:
There would be dorms to live in. They did not end up being finished. We are told this is the cities fault. We no longer know if to believe that or not.
They taught with "hands on" methods and worked with all learning styles. This did not end up being true.
The teachers were experienced and first rate. Except for the first one our daughter had, they ended up being young, inexperienced, not helpful and treating many of the students very badly.
That they had a very active "design team" and would do hair and makeup for fashion week, the theater and movies. She asked continually about doing these, was given vague answers and these things never ended actualizing.
The atmosphere at the school ended up being very unprofessional and party like and she feels she did not learn much at all.
We were told it was a seven month course--period. Once she started she was told it's an eight month course. They couldn't even be honest about this, especially since we had to budget to keep her up there? Now we're informed that it's not even month based at all, it's hourly. This was not explained to us. To this end, our daughter was moved to a class ahead of hers, for having in so many hours, yet she's told she wouldn't graduate until a month after expected. Now, to leave at the end of almost eight months, but they say her hours are not up, they want over $2, 800. Due to the length of the course being changed on us, things not being explained to us, budgets, and her living arrangement being over, she has to leave. Again, though, worst of all, is that even if she finished the course there--which in our opinion she has, she would have to go to more schooling here to take her boards and get licensed.
We are shocked and appalled that Paul Mitchell allows his name to be connected to an institution like this one. We had believed in the name, as well as the lies we were told. We had thought that our daughter would graduate from a Paul Mitchell school in NYC and be able to go right to work anywhere in the US, if not the world. We thought we were getting her the best eduation in the field that was available in the country. Instead it seems to be about the worst. We know of other students there that feel the same, but are too afraid to speak out. Now, there are large student loans to pay and she didn't even get a complete education--even if she had been able to stay until their skewed records said she was done. She could Not have come back here, or gone Anywhere else in most of the US, to take her boards, get licensed and work. To add insult to injury they want the $2, 800+ before she can get her transcripts so that she can move on--with yet more loans and debt, but at least get her required hours and education for VA. or elsewhere in the country.

Read full review of Paul Mitchell
Hide full review
ComplaintsBoard
A
7:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paul Mitchell - the lies we were told

Everythng we were told about this school turned out to be lies. Originally we were told there would be dorm rooms available. The dorms ended up never being built.
We were told that the students did alot of extra curricular activities, such as going on site to do hair and make up for movies, plays, fashion shows, etc.in 6 months of being at the school they haven't done any of this even once. We were told it was a seven month course. Now we fnd out it wll actually end up being a 8 to 9 month course.
Besides all of this, many of the teachers are barely any older than the students, and they tend to treat the students, at least the ones they don't become bbf's with, terribly. The favoritism is completely appallng. The "favorites" can wear almost anything they like, and act almost any way they like. If, however, you are not in the select group of favorites, you are picked on even when you do dress and act completely within the rules. This school has been a complete let down in every way. Paul mitchell should shut it down, as it gives him a horrible reputation.

Read full review of Paul Mitchell
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.