Raymour & Flanigan Furniture reviews and complaints 1
View all 258 complaintsRaymour & Flanigan Furniture - Bedroom set - chest, bed and nightstand
I purchased a bedroom set in July 2020. I received the bedroom set three weeks later and it was damaged. The bedrails and nightstand were scratched and the headboard had a big chip in the wood. It was reported and I received a new bedroom set two weeks later. That bedroom set was damaged. The drawers on the chest, the footboard looked worn and a drawer on the nightstand was off the hinge. I went into the store and was offered to change the bedroom set which I did. Three weeks later I received a new bedroom set which was damaged; nightstand drawers were broken and uneven, chest drawer was uneven and one could not open. I am still awaiting a new bedroom set to be delivered. My son is autistic and this has caused him to become very anxious as he is used to a structured environment. I paid my money in full for a merchandise that I have yet to fully receive and use to my liking. I have a furniture sitting in my sons bedroom that I cannot use and this is not acceptable. I need help and feel that though I am constantly told we are waiting or we apologize that this unprofessional. I cant even get a refund t go elsewhere to purchase a bedroom set. I am a single parent of a child with a disability who is schooling from home and only want him to be comfortable. PLEASE HELP ME. My email is [protected]@gmail.com or [protected]@gmail.com My phone number is [protected]
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