Menu
For Business Write a review File a complaint
CB Hospitals and Clinics Cleveland Clinic 551 E Washington St, Chagrin Falls, OH, 44022, US
Cleveland Clinic company logo
Cleveland Clinic
reviews & complaints
Cleveland Clinic company logo

Cleveland Clinic

551 E Washington St, Chagrin Falls, OH, 44022, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
D
7:30 pm EDT

Cleveland Clinic - Physician abandonment

I had been severely ill, incapacitated with constant acing pain in neck shoulders hips, and knees, - stiffness in joints, extreme fatigue, and muscle weakness. I was supposed to see my PCP Dr. Yon Chen at my appointment in chagrin on 3/26. Due to a power outage I was rerouted to Solon and seen by Chen's nurse practitioner. She listened to my symtons observed the way I moved, examined me. She said she believed I could have polymylagia rheumatica, an auto immune disease. Prescribed prednisone 60 mg a day for 5 days and ordered blood work. She told me to come back in a week. The prednisone relieved my symptoms dramatically 3 hours after the first dose. I viewed my blood test results, in my chart in 2 days. There were enough flags to be the United Nations. I went back in a week and saw the nurse, she informed me Dr. Chen didn't think I had anything but arthritis., but at my insistence I was given a referral to a rheumatologist. On my first appointment with the dr, she said she believed I most likely had the PMR as the nurse did. I was diagnosed formally on 5/17. My follow up visit on the 25th with my PCP Dr. Chen, she informed me she would no longer be treating me in any manner from that moment on. Now I have no PCP to work in conjunction with my Rheumatologist. This is a serious auto immune disease that takes years of. prednisone therapy to control, and continual monitoring for possible progression into GCA, an even more serious auto immune disease, and testing for side effects from prednisone therapy. Had Dr. Chen had her way I would have never been diagnosed, in which case if PMR goes untreated the patient will likely develope GCA, and have both diseases. I was made aware recently by my pharmacy that Dr. Chen canceled the prescription that was ordered to the pharmacy by Nurse Danielle Savage on 3/26 for the prednisone. Fortunately, I had already picked it up as I went their directly from my visit.

Read full review of Cleveland Clinic
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.