AutoZone reviews and complaints 1
View all 463 complaintsAutoZone - An apology
The store manager of the AutoZone on Pearl road in Parma heights Ohio should definitely not have that position. Treated me rude called me names and argued with me over money and parts. I myself own a business and if my secretary talk to my customers the way he talked and treated me she would no longer have a position at my company. You have to remember Paul you are representation of AutoZone not a representation of your bad attitude. So just remember if you go to AutoZone on Pearl road in Parma heights Ohio to get parts for your vehicle just remember don't ask Paul to look up your parts or ask for a price because he'll give you that little man attitude like he gave me. Arguing with me calling me names definitely unprofessional and should definitely not have that position dealing with the public. Learn some manners Paul treat customers with hospitality and respect because you represent AutoZone. Because of some of the people I really care about there and like and enjoy working with I will continue to buy parts at this location but one more encounter with little man Paul and I will never step foot back in that store again, I only spend $2,000 or $3,000 a month there I don't spend $30,000 a month there like Paul would like. In order to get respect you have to spend at least $30,000 a month at this location for little man Paul to treat you with respect. I find that offensive and I'll leave it at that. Talking to this man I have to believe I am definitely definitely not the only person that has ever had a problem with little man Paul. And I'll just leave it at that go browns!
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