Take 5 Oil Change reviews and complaints 1
View all 39 complaintsTake 5 Oil Change - Parma location had me leave with a major oil leak
On Sunday 11/5 I came to the Parma Ohio Location for an oil change. Noticed the tech was under the car longer than normal, he then left to grab a coworker and he went under the car. The manager then asked where I had my last oil change done. I told where and he then said that they stripped my oil plug and that I had an oil leak. They topped off my oil and I left. I drove a few miles to go grocery shopping. When I returned I had a 1/2 quart of oil under my car. I went home and unloaded my groceries and then left to go to the last place I had an oil change, they saw the leak and said that the plug was either over torqued or someone tried wrenching it in the wrong direction. They also were furious that Take5 let me go with such a drastic leak. They called the Take 5 location, and they claimed no responsibility. Since my mechanic was only 3 miles down the road I them top off my oil and I took it to my mechanic. They had to replace my oil pan at a cost of $800. I called the store and spoke to the manager, he said I had a leak and he has pictures proving it, the only pictures that were given to me were the pictures after Take5 stripped my oil plug
Claimed loss: I want Take5 to admit they stripped my plug and compensate a reasonable amount. I lost 3 days of work over this and feel that Take5 has no interest in accepting any responsibility.
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