Goodyear reviews and complaints 1
View all 132 complaintsGoodyear - poor response to engine replacement
Replaced engine on 2007 Saturn VUE. Invoice no. 161154. Engine made noise and leaked oil since replacement. Returned Saturn four times for service on same issues with no repairs made. Every time was told different story when Saturn dropped off for repairs. Phone calls not returned when we called to check on repairs. Good Year Grove City is 1.5 hours south of our home. We have traveled this distance there and back 4 times under the request of Good Year for " repairs of Saturn". This takes us two vehicles and 6 man hours to drop of Saturn that Good Year has kept for a total of 6 plus weeks!
This has been going on since February 08. We paid over $4, 900.00 for repairs to no avail.
I have worked on and restored classic Chevy's since 1970. Please return the 2007 Saturn with no noises and no leaks. Repair crank pulley (harmonic balancer), replace serpentine belt, rear main engine seal, repair any leak caused by replacement of engine. Repair "new" HVAC fan assembly. Please complete all repairs so I may pick up repaired Saturn on April 23, 2014. If no response by your office, Good Year I will seek further action.
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