Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - food, service, and cleanliness
My sister and I had lunch at the wendy's in napoleon, ohio today. The restaurant was dirty... Tables not wiped off nor did anyone wipe them off while we were there. The condiment bar was not clean and littered with straw paper, and the floors needed some sweeping. No one ever came out to clean anything! She ordered coffee which was cold! She took it back for a hot cup of coffee to be replaced. They said they would make a new pot... After some time... They must have forgotten her... She went back for a replacement and it was cold again and I mean cold! I asked them if the coffee pot was broken and they then produced a hotter cup but still not up to standards! I had a single combo. The burger was dry and only warm and the french fries were the same. The staff was not clean and did not seem to care about the customers. Now I know why this wendy's had two cars in the parking lot when we arrived. The mcdonalds down the street had a full lot and at least 5 cars lined up at the window. I will go there the next time! The napoleon manager needs to be aware of this poorly run wendy's.
Latest Wendy’s Reviews
Lost id wallet in Wendy's out of product Wrong food in order Disgusting food and wait Horrible customer service from the manager on down to cashier.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!