Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Food and service
I placed a large order tonight. The cashier was new and looked overwhelmed. The manager kept repeating I’m on fries and was not helpful. There was no direction being given and the whole crew seemed out of place. Several parts of our order were wrong. The Baconator was supposed to have no mayo but it had mayo and the spicy chicken sandwich was supposed to have no tomato only but we received a completely plain sandwich. Our fries were cold and soggy even though fresh fries had just come out of the fryer. Tonight was a total train wreck and I would be embarrassed to have a manager talk to me the way he did to his crew.
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