Avenue Stores reviews and complaints 1
View all 24 complaintsAvenue Stores - scamming customers out of their returns
Please do not shop at avenue! They are scam artists and I am reporting them to every agency I can. I placed a large order online and was not satisfied with most of the items. The prices have gone up while the quality of their clothing has gone way down. The day I tried on the items I packed them in the same box the clothes were received in and mailed them back the next day. A month later I still had no received a refund so I called and customer service said they would look into it. The next day I get an email saying that they will not issue me a refund because the clothes were either worn or damaged! What>!>! When I tell you, I tried on the clothes and put them back in the box! One item was a winter coat - how soiled could it have been? It is a complete lie! After much investigation I came to find out that avenue stores are doing this to many of their customers to scam them out of money. Go on the bbb site and you will see over 100 of complaints just like mine. I am fighting them tooth and nail, even if I have to take them to small claims court. This is insane that a store would try and scam customers like this. Do not shop here! Please!
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Ordering item 212418 Returned items december 2020 waiting on refund Winter jacket Order never received Order never receivedGiving a Voice to Consumers
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Please tell me what options I have for fighting them as well.
I returned hundreds of dollars of merchandise to them right before I was hospitalized and they held my return until it was expired and refused to give me my money.
They also sent me a gift card for a return when I paid with my debit card! They refused to reimburse me with the method I paid with!
Same exact thing happened to me!
They are a horrible company!