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CB Antivirus Software Trend Micro 4995 Conifer Drive, Westerville, OH, 43081, US
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Trend Micro
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Trend Micro

4995 Conifer Drive, Westerville, OH, 43081, US
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12:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro - double billing

after renewing my antivirus software from Trend Micro, I have been double billed for the service.
I have 2 entries for 7.95 and 2 entries for 39.95 on my credit card statement. I would like to have 7.95 and 39.95 removed from my credit card bill. My credit card account is [protected].
(master card)

Thank you, Sandra Pfeifer [protected]@sbcglobal.net

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Ronnie Jeter
Manakin Sabot, US
Feb 22, 2010 4:16 pm EST

Why do I have 3 charges on my credit card? I was simply renewing.

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Elliandr
US
Jul 15, 2010 12:11 am EDT

um... why did you post your credit card number online? You *REALLY* should edit or delete that post before someone steals it, change your credit card number as a precaution, and dispute those double charges with your credit card company.

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