Starbucks

The service at the Fred Meyer store at 16301 SE 82nd Dr store in Clackamas, Oregon location is so abysmal and toxic I have decided to not fo there anymore. The staff is angry and rude. Today they left the an ingredient out of my caramel white Mocha so it didn't taste right. I do not believe this is a mistake. Instead they cheated me in a petty act of retribution for reasons unknown to me.

They may have a personal problem with me, I don't know, I am a frequent customer but even if they don't like me that is no excuse for their unprofessional and childish behavior.

I am only guessing at the reasons for their rudeness but it is worse every time I come in. I am assuming it is personal but whether it is or not I doubt that I'm the only customer with a problem with them.

This is not a behavior typical of Starbucks and I've owned a small business so I know how important customer relations are. One bad employee, in this case it is the manager, can cost a business a lot of goodwill.

This sort of staff problem always starts at the top with the store manager.