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CB Children's Clothing Children's Place 200 Mall Circle Dr, Monroeville, PA, 15146, US
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Children's Place
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Children's Place company logo

Children's Place

200 Mall Circle Dr, Monroeville, PA, 15146, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
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6:57 pm EDT

Children's Place - customer service is horrible

I visited Children's Place today on Saturday, September 21st. After picking my items and getting in line, I notice the line is very long. The line is long because a customer ordered on line and was trying to pick up her items but the cashier could not find the items. There was another issue at the same time with the other cashier but I don't know what the issue was. I seen the customer leave the register several times and come back. I waited in line for 20 minutes. When it's my turn I tell the cashier I have $40 in rewards and she says I have to spend $80 to use the $40. Which by the way the rewards are a scam, I already spent $80 to receive the rewards, why would I have to spend another $80 to use them? During my transaction the cashier was very rude, she was slamming things around and had a horrible look on her face like she didn't want to be there. My total I believe was $74 and she said I can get something else for $6 to spend the $40 in rewards. So I leave the line to look for something, maybe was out for 2-3 minutes and I come back and she is waiting on someone else who is doing a return, not an exchange a return. That customer had just entered the store and could have waited a couple of minutes for my transaction to be completed, just as I had waited 20 minutes for other customers transactions to be completed. I asked for my rewards back and I left the store. I won't use the rewards anyway cause I'm never returning. You lost a transaction to wait on a customer who was doing an return.

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CrystaI McBride
US
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Sep 22, 2019 11:27 am EDT

BTW, now my stupid daughter is living with her. My mother betrayed me and reported me to CPS. Well guess what I am going to get my revenge and say my mother is unfit. I would rather my stupid no good daughter be in a foster home then with her.They both betrayed me and deserve to be happy. When I punched my daughter in the face and called her stupid and pulled her hair she called my mom, who further betrayed me and reported me to CPS. Children's Place made me so angry that I took it out on my child.

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