Ascentive

While routinely checking my bank account transactions online, I have discovered an authorized charge of $59.99 from originating from Ascentive, LLC. I have never done, or planned to do business with the said company. I have immediately notified my bank that the fraudulent charge has occurred, and canceled my debit card associated with the affected account. After doing some research, I’ve realized this is a fraudulent company and there is no benefit to a consumer to contact them directly. Usually, the first thing the naïve consumer does, is to contact the company first in hope of being given an explanation and retribution. Often the consumer is very emotional about their complaint. After some hand twisting and threats, the company eventually agrees to refund the consumer the charge, humiliating the consumer in the process, because he or she “didn’t understand the rules”. What I urge the consumers to do is not to waste their time and direct their energy at legally prosecuting the company. First, you have obviously determined that you are dealing with thieves, and the thieves will do everything possible at intimidating you physiologically (not giving you contact options, blaming you, and finally getting off the legal hook by refunding you). But you should keep in mind that for every 10 consumers going through this process, there will be always 20% who simply either give up, or just miss the charge and never report it. This is how the thief is earning their illegal profit. Therefore, I urge that consumers take their time and rationally approach this issue.

1. Cancel your debit/credit card to ensure no further charges.
2. Call your bank’s dispute department and demand the refund. The refund will be credited to your bank account within a couple of days.
3. Research the Company. States have databases with company’s registration information, founders name, address, etc.
4. Contact the authorities and file reports. It is better NOT to report against the company, file the complaint against an individual who is the head of the company.
5. File the POLICE REPORT immediately referencing similar fraudulent activity as evidenced by other consumer website complaints.

In this case, the following is the information about the company.

Ascentive, LLC
Limited Liability Company - Foreign
Entity Number: 2937229
ADAM SCHRAN
Title: President
Address: 201 SPRING GARDEN STRE
PHILADELPHIA PA 19123

I have immediately filed the report against Adam Schran (by the way, here is what looks like to be a video of this jocker on YouTube, so watch this D..k who is in charge of the company taking money out of your accounts: http://www.youtube.com/watch?v=uSBwyNnxG5w ) and Ascentive, LLC with the following authorities:

Philadelphia Police Department
http://www.ppdonline.org/pdf/75-561.pdf
Internal Affairs Division
7790 Dungan Road
Philadelphia, Pa 19111

PA FBI Agent: Janice K. Fedarcyk
[protected]
William J. Green, Jr. Building
600 Arch Street, 8th Floor
Philadelphia, PA 19106
Philadelphia.[protected]@ic.fbi.gov

FTC Bureau of Consumer Protection
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en#last

Pennsylvania Attorney General:
http://www.attorneygeneral.gov/complaints.aspx?id=451

Please do the same as I did. Don’t waste your time with the ###. Thank you.

The software I ordered didn't make any difference w/ my computer. I noticed the day after I ordered it, my bank account had been charged 4 times instead of 1. I called ascentive, who admitted it was their fault, and the refund was complete. I called my bank, who told me they had not recieved authorization for the refund. Then I called ascentive again. I told them my bank needed them to call w/ authorization in order to free up my funds, which still showed as 4 pending transactions. I'm getting no cooperation from ascentive. When my card was charged, it went through immediately. Now that the money's supposed to come my way, it takes several business days. Why should I have to wait for money that I never authorized them to take? Do yourself a favor and boycott ascentive. aka 'finally fast .com' I would be happy to hear advice on what can be done about this. It's fraud as far as I'm concerned.