The Pep Boys reviews and complaints 1
View all 550 complaintsThe Pep Boys - Bad customer service
My car would not start. I took it to Pep Boys on Stenton avenue on 12/22/22. They installed a new battery. Two weeks later it would not start. I took it back and they installed another battery. Two weeks later it would not start again. I took it back, they said I needed a alternator. They installed a alternator and a new battery. About two weeks later the car would not start. I took the battery back, The manager refused to give me a refund.
Latest The Pep Boys Reviews
Lower engine mount/customer service cv axle Oil Change Customer service Alignment serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!