The Pep Boys

Extremely pricy. The problem was with an alternator, belt, tensor, battery. I was charged $500 for parts, and $1,500 for labor, as they counted each repair separately billing (time wise) for car disassembly and reassembly x4 even if it was in fact done once, as all the parts live in the same exact area. That way a repair that takes 4-5 hours is being billed $1,500 which is 20 hours.

Moreover, upon return, car interior was dirty (had to send it for cleaning $150), as well as exterior (that is okay, and anticipated).

Next, LEFT front light was unplugged and upon starting the car prompted to control lights that weren't there before (high and low beam malfunction). I had enough, so I send it across the street to plug everything back in correctly ($50).

Lastly, engine cover above the battery was not assembled correctly and as a result was broken! That part I have not replaced, but it is $150 + labor.

Summary,

Problem was fixed, parts replaced, but at a cost of ballooned bill, dirty interior, incorrect re-assembly, and big crack on unrelated engine cover.

Total cost was $2,200, which is exuberant!

I have been given the run around about having a 4 month old battery replaced. I was told to just bring the car in and that was basically it. The was no assurance that the technicians would be able to help. I got all the way there, then there was a different issue. The dude at the desk sent me to another person because I didn't have my battery installed there. When the man finally came to assist me, he wasn't too interested in helping me either. He told me to take my battery out and they would test it. I thought they did that for free. Instead, he gave me the battery for me to drive my car home and install it myself. It was raining outside and I had to remove my tire along with other things to access my battery. Why is there no technician available to help me? I will never go back there for anything. The service is just horrible