Menu
For Business Write a review File a complaint
CB Luxury Brands Michael Kors 18 Lightcap Rd #401, Pottstown, PA, 19464, US
Michael Kors company logo
Michael Kors
reviews & complaints
Michael Kors company logo

Michael Kors

18 Lightcap Rd #401, Pottstown, PA, 19464, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 8:00 pm
Sat
11:00 am - 8:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
M
4:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Michael Kors - The supervisor, Chelsea, needs customer service training with coaching. I would like an email follow-up.

I went to Michael Kors Store located at the Philadelphia Premium Outlet on Saturday, February 27th between 5:15-5:45 pm. I was greeted with suspicion. The employee shadowed me and my daughter as we shopped for Mother's Day gifts. Of course this interrupted our shopping experience so we reported this to her supervisor, Chelsea. Chelsea was defensive and combative so we left the store. We went to COACH Store instead to make our purchases.
I hope the supervisor isn't reflective of how the company believe customers should be treated.

I expected the supervisor to listen and apologize for the experience. Hopefully, correct her employee privately.

Romisha Boye, [protected]@gmail.com

Read full review of Michael Kors
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.