Menu
For Business Write a review File a complaint
CB Online Shopping Blair.com 220 Hickory Street, Washington, PA, 15301, US
Blair.com company logo
Blair.com
reviews & complaints
Blair.com company logo

Blair.com

220 Hickory Street, Washington, PA, 15301, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Category
ComplaintsBoard
S
9:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Blair.com - unauthorized charges

I continue to receive a $14.95 unauthorized charge on my account each month. I've contacted Blair numerous times. Each time I contact them they tell me I have to call xyz company & cancel the charge. I advised Blair I didn't authoirize this charge & it should not be my responsibility to chase down another company to terminate something I didn't authorize. Each time I call xyz company, I get a recording stating they are closed & they list their business hours. Ok, so I call during their "so called" business hours...NO ONE EVER ANSWERS! I've advised Blair of this & they claim there's nothing they can do on their end. I now have over $100.00 in unauthorized charges, my credit is suffering because of this & I REFUSE to pay for something I didn't authorize.

Read full review of Blair.com and 1 comment
Hide full review
1 comment
Add a comment
A
A
anonyMiss
San Diego, US
Sep 07, 2009 9:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

if you submit a chargeback through your bank or credit card, they will be forced to provide the agreement stating they can charge you. then review the agreement and seee where it came from

ComplaintsBoard
J
12:37 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Blair.com - contacting and service

I placed a large order for christmas on 12/05/08. I received a partial order on 12/24/08 and the remainder after Christmas. When I finally received my completed order I was charged for the same shirt twice and also charged shipping although the catalog stipulated FREE SHIPPING on all orders. I have been trying to resolve my charges for over a week at all hours of any day and I keep getting a recording saying they are very busy and disconnect my call. I am extremly frustrated and angry because I cannot resolve my issues.

Read full review of Blair.com and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
R
R
Reviewer52982
Feb 08, 2016 5:57 pm EST

I'm wondering how can they can put women XL clothing in with plus size category and charge for plus sizes when the men XL clothing isn't charged extra or put in the big or tall category. Isn't this discrimination against the women.

J
J
Judy A Umbenhauer
Lebanon, US
Apr 19, 2009 5:13 pm EDT

I am being charged for a service I was to get a refund for, They said it was a promotional thing. I did contact the Company and they said they would remove it. It is Encore Marketing, phone [protected] The credit card Co. told me to call them. I did that a month or 2 ago and still it has not been removed

A
A
AngelinaZ
US
Nov 18, 2014 7:27 pm EST

I ordered some solutions from them in Dec 2013 and they put me on some kind of monthly discount program without my knowledge. I have been getting charged $14.95 for almost a year! I called and they could only refund me for 4 months!

T
T
TaterTot321
US
Jan 23, 2018 10:31 pm EST
Replying to comment of AngelinaZ

I have the same problem. They are scammers!

M
M
Melody Shephard
Canastota, US
Apr 28, 2011 2:31 pm EDT

My elderly mother gets harassing (including swearing) from this company (blair.com). They start calling her at 8am and dont stop until 8-9pm. Her payment was last due to having major surgery and they are harassing her so bad she is now afraid to answer the phone. They have threatened to take her social security money out of her bank account even.

ComplaintsBoard
C
7:14 pm EDT

Blair.com - bad business when shipping & giving refunds to long standing customers

I am informing you that blair is overcharging people on orders for shipping, backorders, and returns.
I placed an order where 2 reg. Priced t-shirts that were $12.99 each. They sent me one & said the other was on back order. I also had a full order & they were to send the *original* w/free shipping. A week later the second t-shirt arrived at the reg. Price, plus eeightly one cents shipping charge.

So I stopped buying for awhile—about a year and a half.

Foolishly, in june of this year, I ordered a dress on sale for $14.99 & it was just a reg. Order of two items... I was going back slowly on purchasing from blair.

The dress sent looked like potato sack on me... Down to the floor on a mid-calf item & I am five foot-6".

So I spent shipping coming & going on said $14.99 dress & what do I get? An $8.00 check & the "missing (to me of a refund) $6.99" was for what they call a smart label deduction. Never wore it other than to try it on. This is absolutely absurd & I wish someone would stop them from doing this.

Read full review of Blair.com and 19 comments
Hide full review
19 comments
Add a comment
J
J
Janet Jenkins
Newton, US
Jul 25, 2009 8:44 pm EDT

I just discovered a charge on my bank account for $14.95 which I never authorized. I have made clothing purchases from Blair but everything had been paid for. I would like this amount to be refunded immediately. Apparently I am not the only person who has had this happen to them. Please tell me how to stop this scam. I am outraged at this and will probably never make any more purchases from Blair.

N
N
niki1
Staten Island, US
Mar 13, 2014 11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I put in a order a few days ago for blair.com through Paypal, used a coupon, received a confirmation on the web page then never received confirmation to my email address.Called blair.com and told my order never went through.Too bad, I ordered from them before but then my order did not go through on their end.This is unacceptable! Wow, so many complaints about orders not going through and I was so sure mine was a fluke.

S
S
sonnenschein
US
Aug 25, 2016 7:25 am EDT

Ordered two pair of pants for Christmas Gift. Apparently, I checked a box joining Blair Rewards. Just noticed they charged me $1.95 for membership fee, and $14.94 for monthly charges. Clearly misleading and fraudulent. For refund do the folowing: call number from credit card, insist on full refund, get transferred to manager, insist on full refund. This worked for me. Never have I seen such a slick scam. Shame on you, Blair!

J
J
jaweed ahmed
Los Angeles, US
Aug 17, 2016 3:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My order has been placed on 21 December 2009 to the Blair company for clothes, since 10 days they dint send any confirmation order nor they are picking telephone calls. when I checked this company background, they were cheating people and supplying all dirty material. Pleased be advised to all customer to be aware from this company.

S
S
Simcike
US
Feb 12, 2012 2:33 pm EST

I ordered two sweaters from Blair in November 2010. I returned one because it was defective (falling apart) December 2010. I asked them to replace it. April 2011 I returned both of them because they were both defective. I have called five times and was told by all that I got my refund for both. I got the refund for only one! I called 5/2/2011 and asked for the supervisor only to be told by her that I got my refund for both of my sweaters. The sweaters cost 19.99 a piece and I was only refunded $8.50 & $11.49. Which is a total of $19.99. I should have gotten $39.98. Why can't they do the math? I told them to take my name off their mailing list as I will not be ordering anything from them ever again! I will be filing a complaint with the Better Business Bureau.

D
D
DBowman
Seattle, US
Aug 16, 2011 3:27 am EDT

Blair clothing has been charging 14.95 for over a year on my credit card statement

K
K
kkust
US
Jun 28, 2009 1:31 pm EDT

I'm am being charged $14.95 per month for some reward program that I don't want.

P
P
Pat Gay
Thonotosassa, US
Feb 26, 2009 12:08 pm EST

I did not knowingly sign up for the Blair Rewards and would appreciate it if you would tell me how to unsubscribe.

K
K
kirkland
US
May 05, 2009 1:27 am EDT

Blair has now decided to charge me $14.95 for a mythical "rewards" program which I never signed up for and have never received anything for. Now they're charging me an extra $15.00 a month as a "late fee" because I refuse to pay them $14.95 a month for something I didn't want or ask for in the first place. These crooks need to be exposed, publicised and put out of business. I called and cancelled the "program" and was given a "confirmation" number but apparently that's all part of the scam.

G
G
Gardnerville Tim
Gardnerville, US
Jul 28, 2009 4:15 pm EDT

I received a Christmas Gift and asked if my debit card could be used. I just found out that "Blair" has been charging my account $14.95 since then. I would like this charge removed and a refund as this account was never asked for...
Tim

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.