Burger King reviews and complaints 2
View all 4590 complaintsBurger King - No whoppers avail and NO survey #
Went to Barnwell SC store #13364 on 6/24/22 What a HOT MESS! And my duplicate receipt has no survey number first receipt tore in half, had to request second receipt for complaint, and now I still cannot file receipt.
I love burger King and feel great sadness the owner of this one has had such terrible reviews.
I had a coupon for family bundle there were 4 cars in drive thru, took 17 minutes to get to pay window, at that time a very rude young lady told me to pull to front they are waiting on fires, I did and waited 27 minutes then parked and went inside, there I was told the charbroil was acting up with a rude comment we can't serve raw meat-what ? You said it was FRIES why lie, I waited another 7 minutes to get a refund. I really wish burger could stay here but the complaints are crazy
Desired outcome: Reply----Chad [protected]@atlanticbb.netapology, better service, able to complete survey
Burger King - service
I visited the bk in barnwell, sc and they had no whopper meat? That is totally unacceptable! This restaurant needs to be closed until they have better management. There was people ahead of us and they sat 30 minutes waiting on their meal before they was told they was out of whopper meat? I say close until better management comes. Ridiculous! I will make it known on social media as well.
In attempt to order from the Barnwell franchise this evening, I am told, “ I’m sorry, we are having technical difficulties and currently have no food, we apologize”. The team member was polite, but I do not understand how a fast food restaurant has no food. If the restaurant is unable to operate I do not feel it necessary to remain open to appear it is properly functioning, not to mention if you are unable to be profitable, why cost the company by increasing utilities. It appeared most team members were huddled outside during this time. In my opinion, this particular location has not been up to par since it was established, but the franchise cannot continue to function from past labels. This franchise is under new management, and yes, several areas need to be addressed, but properly managed, this could be a wonderful establishment.
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