Ingles Markets

Poor management

1. No interview process

2. No onboarding process

3. No good communication

4. No scheduling process as in meal breaks, my son would not get a meal break in an 8hr shift until the 6th or 7th hour while some got there’s in 2hrs of working. Working too many hours as a high school student and too late on school days

5. No water breaks, never allow to drink except on meals breaks

6. Management getting involved in high school relationships when it did not effect work.

I went to Ingles to purchase cilantro (among other things) for some salsa. I wanted to purchase some organic cilantro, but the two bunches they had were half rotten, so I looked for some regular (non-organic) cilantro. The regular cilantro bin was empty, so I ended up purchasing both bunches of the organic. When my husband looked at the cilantro after getting home, he said, "What is this, rotten cilantro?" I then explained to him the situation. So, to recap, I paid $4 for two half-rotten bunches of cilantro.

I came to your store on 3/13/21, I purchased I would say $30.00 in gas, I dropped my card I then called the store they were able to transfer me to Ingles gas station. The lady that I spoke with told me that she would hide my card because I live a very far distance and I didn't want to drive back that far.
3/15/21 I called the store and the customer service manager said he would walk to the gas station and look to see if he could find it. He said sorry it's not here with a very, very nonchalant attitude and was very rude to me. I ask him if it was a way to contact the employee that worked on 3/13/21 he stated now and was really nasty about it. I made it very clear to him that I traveled a very long distance that I didn't want to drive that far again if he could contact the lady to ask where did she put it. He was just rude told me to come inside the store. Why didn't he look for it while I was on the phone with him while he was inside your store? I have been shopping at Ingles for more than 20 plus years, I have spent a lot of money in your store for a manager to be that rude to me. I will never step foot back into an Ingles store as long as god give me breathe!
I could have spoken with other managers but I was a manager for 11 years and when everybody work together and are friends it really doesn't do any good. I'd rather speak with someone outside the store…