Menu
For Business Write a review File a complaint
CB Fast Food Chains Wendy’s 5011 Millertown Pike, Knoxville, TN, 37917, US
Wendy’s company logo
Wendy’s
reviews & complaints
Wendy’s company logo

Wendy’s

5011 Millertown Pike, Knoxville, TN, 37917, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:30 am - -11:00 pm
Tue
6:30 am - -11:00 pm
Wed
6:30 am - -11:00 pm
Thu
6:30 am - -11:00 pm
Fri
6:30 am - -11:00 pm
Sat
6:30 am - -11:00 pm
Sun
6:30 am - -11:00 pm
ComplaintsBoard
D
5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wendy’s - Drive thru

Wendy's located at 5011 Millerton pike, Knoxville, tn 37917. I must bring this to your attention. the drive thru at this location is a joke, it takes up to 30 minutes at any given time of day. I eat at Wendy's all the time at Wendy's merchants drive Knoxville, and Clinton Hwy, Knoxville, and those 2 have a waiting time of 5-8 minutes. now I not a rocket scientist to figure out management at Millerton pike isn't aware of it or they are part of the problem there. if I was the manager/owner, I would clean house and hire people who wants that store to be the best. It is oblivious the people working there are not doing their job, I have worked in retail all my life and I can tell you if I worked like that, I would be fire in a second. I have sit there and watched drivers drive off tired of waiting in line, which is revenue driving off. loosing money by poor service is the best way to shut down any business in a heart beat. I am sending pics to verify some of the time on my car, I was sitting 10 minutes before I decided to take pics, so add ten minutes more on the time.

Desired outcome: I want that store to start being a Wendys like the one on Merchants drive or Clinton Hwy.

Read full review of Wendy’s
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.