McDonald's

The store at 1389 Poplar Ave Memphis TN 38104 failed customer service drastically on 11/12/2020 at approximately 1355 hrs. Two drive up lines and line 1 was processing the cars 2 to 1 with line 2 so after I was at the order mic I kept getting passed up by line 1 so I started blowing my horn, then when I was not getting anywhere I drove to the front and went inside to talk to the manager. After explaining the situation he went to the back to ask the order taker what was going on and then the manager came back stating that he did not take my order because I was blowing my horn. The fact is that I did not blow my horn until AFTER and not before the fact that I was getting passed over twice. So instead of being professional about it and apologising he just went back to what he was doing. I asked him are you not going to take my order? He said that they would but then the one cashier was taking a long time with another customer so the Manager should have taken the order himself. This particular store has always had bad customer service and if I did not live near by I assure you I would simply avoid this Mcdonalds. It goes without saying that I just left without having my order taken.