Menu
For Business Write a review File a complaint
CB Clothing and Accessories Cato 463 S Davy Crockett Pkwy # 1, Morristown, TN, 37813, US
Cato company logo
Cato
reviews & complaints
Cato company logo

Cato

463 S Davy Crockett Pkwy # 1, Morristown, TN, 37813, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
1:00 pm - 6:00 pm
ComplaintsBoard
J
1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cato - service

I ordered several items recently and had them shipped to the store. I returned them to the store the next day to find out that Paypal cannot be refunded except for a store credit. This I understand. However, the manager was incredibly rude. Once I told her I wanted to credit it back to Paypal and asked how I do that, she began throwing all the items back at me on the top counter instead of putting them in the bag and said I would have to send them back. No further instruction... which again is fine I can figure that out. The fact she started throwing the items back at me instead of putting them in the bag was shocking though. I still can't believe that happened. When I called back and found out she was the manager I was even more stunned. There is no reason for that type of behavior with anyone especially someone in sales.

Read full review of Cato
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.