Menu
For Business Write a review File a complaint
CB Travel and Vacations Global Discovery Vacations 2228 New Era Rd, Sevierville, TN, 37862, US
Global Discovery Vacations company logo
Global Discovery Vacations
reviews & complaints
Global Discovery Vacations company logo

Global Discovery Vacations

2228 New Era Rd, Sevierville, TN, 37862, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 4:00 pm
Tue
9:00 am - 4:00 pm
Wed
9:00 am - 4:00 pm
Thu
9:00 am - 4:00 pm
Fri
9:00 am - 4:00 pm
Sat
9:00 pm - 12:00 am
Sun
12:00 am - 4:00 pm
ComplaintsBoard
A
7:28 pm EDT

Global Discovery Vacations - All access plan is cheating older customers from what they were promised

When I bought my membership I april2018. I was told I would always have access to whatever global purchased and they were always buying new inventory. When I originally purchased into this club there 50000+ vacation weeks available with some very good properties. Now since this all access club has started the weeks available has been in the 20000's and 30000's. And a lot of quality condos and cabins are no longer available. The cabins vat white oaks or no longer available unless they have a last minute cancellation. Weston at cape coral. The harbor at Ruskin FL. Plus many other as promised. At the last all access briefing I attended the salesman all access site had 66000+ weeks available. All better quality one if the selling points made originally was for the price if a motel. I could have condos and cabins. Now the old site even has hotels on it. They want me to pay several more thousand dollars. More for what I already paid for. Then pay almost double for week. My understanding is a year or two someone called tom took over as CEO and rolled out this new plan and decided to cheat all the older customers who made it what is is. The bible says Satan will cause craft to prosper. But woe to those who offend and gain by dishonest gain.

Desired outcome: Get what I wad promised for what I paid for which is all access for my 201 dollars per week with a max I'd 2% increase

Read full review of Global Discovery Vacations and 3 comments
Hide full review
3 comments
Add a comment
R
R
Realestateinvestorman
Highland, US
Send a message
Mar 29, 2023 6:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have spent over $8000 and before this new all access membership was offered there were times available in Hawaii and other places I like to visit. Since this new all access membership I have not seen a single availability in Hawaii show up. I had to request a time and hope It would come available. I am tired of them always wanting us to upgrade our membership so they can hike the fees and charge more. Just provide me with the same service I purchased and stop the games. It might be time to look into a class action.

S
S
sfree521
US
Send a message
Aug 24, 2022 8:44 am EDT

I agree also. We joined several years ago, and it has been great. We paid approx 5000 to buy in, and upgraded once for additional stars. Have taken about 2-3 beautiful vacations a year, great properties. Now with their new all access membership plan, they want another 6500.00 for the pleasure of doubling our weekly booking fee, and having access to the properties we have always had access to. If we don't upgrade, we no longer have that access unless someone cancels. And to buy in as a new member is way more expensive than when we did it. My son was thinking of getting a membership until we returned from our recent "membership review" meeting and told him what it would cost him now. We didn't do the new upgrade, I'm sorry but when someone says this deal is only good for today, I walk away.

B
B
Blondieboy
Lakewood, US
Send a message
Jun 11, 2022 12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree. I just posted my comments about my recent experiences. They have removed all the properties that were available when I joined. Total scam. Really upset with how this company does business.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.