McDonald's

A sign on the interior menu board offered a Quater Pound meal for $7.99 (I have a picture) - our meals rang up $9.09. When I questioned this and asked for a manager – she stated that her manager was not in the building and she was the MOD. So, the MOD (who took our order) stated that she would have to take it up with her manager.

The MOD also stated that they were out of diet coke, so we settled for un-sweat tea. After finishing our meal, we tried the Diet Coke at the self-serve, and yes, Diet Coke was available.

When the MOD brought our food, she stated the she upgraded our fries - great - NOT - she just cleaned out the old fries (soggy and limp).

Her manager (Maria) eventually came in from the exterior, during our meal, and could not / would not fix the issue. She offered to comp another meal on our next meal. I asked her to put it in writing and she refused - she stated that I should just ask for her on our next visit. Is she there 24/7?

I then asked her to contact her boss (Margot) and she stated that I would have to return the next day at 8:00AM. This will be my last visit to a McDonalds in Amarillo - I believe that they are all owned by the same individual or group.

I placed an order on 2/4/21 at 5:18 PM. I received my order so I pulled into a parking space to check the accuracy of my order. Once again it was not correct. I was missing 4 chicken sandwiches and sauce. I went back through the line. Explained my problem pulled feed. Then I asked the girl for my order. Once again no sauce. I knocked on the window told her what I needed and she started laughing at me. She came back and I asked her if that is the way she treats customers and she laughed again and closed the window. I left the incorrect sauce on the window seal and left. By the time I left it had been over 30 minutes of me trying to get what I had ordered. McDonalds service has gone down hill so bad that I feel like I'm better off saving my money and eating at home.