360Training.com reviews and complaints 4
View all 32 complaints360Training.com - Online training
What horrible customer service. The issues started right off the bat. I purchased a course that had 5 ques. When I entered my account I had no courses at all. I tried the live 24 hour chat line no one was there all night. I called customer service while trying to get some on the chat line the next morning at 8. After finally getting someone on the chat line he had absolutely no ability to help and was very nasty and would not get his supervisor. After a 40 min hold from the initial auto pickup of my call until a person came on the phone and was even more nasty. She finally was able to load my course, but only bits and pieces. The plat form is not user friendly and just a horrible company to deal with. Learn from my mistake go somewhere else.
360Training.com - Real Estate Licensing Course
360Training.com has been to say the least “a horrible experience”. I do not know if their training syllabus is the same in all courses; but I can tell you that the real estate licensing course is terrible. There is absolutely no way to gauge your performance, no workbooks, no chapter quiz’s, only a preliminary exam at the end. As an example, I called to ask the support desk about the quizzes, they told me where to find it; it wasn’t per chapter but the entire 480 page book (pdf). I took the quiz to see if I was retaining the information when I was only 120 pages into the read. To my surprise, I passed with a 70%. There was really no way to look at the questions missed and because I passed with a 70%, no way to take the quiz again. Now just the final is available. So do yourself a favor and take the Kaplan Course. My buddy enrolled in it (more expense) but you get what you pay for, workbooks, textbooks, flash cards, quiz books, final exam prep books, video courses, they even call him to see how he’s doing and the list goes on and on. I tried to get my money back from 360 and got the sorry (your 3 days are up). Pathetic company is putting it mildly.
This company and it's courses are ridiculous. I attempted to complete my real estate CE courses via their online system. The courses were much more intense and harder that actually getting my license. And...I have a real estate license in three states! Their customer service and tech support is horrible. I've realized that getting this at a cheaper price than the other providers should have been a warning. I would not recommend 360Training.com!
I absolutely agree with this! I am having (June 2016) the same experience. I wish I would have read the reviews prior to wasting my money. I would have paid 2-3 times more for a quality learning experience. 360training.com is an absolute scam! You are much better off paying $250-$400 for a quality course, with good customer service. Don't make the mistake of gambling on 360training.com because you think you might save a buck. If you only value your time at 10 cents an hour, and have an affinity for torture, then by all means enroll.
I am taking the course now. My question to you is, did you pass the final exam? I understand you get two attemps? If so, are the questions the same.
360Training.com - Deceptive Trade Practices
On Feb. 4, 2015 I enrolled in a real estate training course package through 360 Training in the amount of $439.20. This package was advertised to include all of the courses required for a real estate license from the Texas Real Estate Commission (TREC). I was notified that I would have 90 days to complete all of the included courses. I logged in to the course portal and immediately noticed that 2 of the courses that were required by TREC to obtain my real estate license were not provided. I emailed the customer service link and inquired into the missing courses. I did not receive an explanation but instead received an email receipt from a 3rd party vendor for the missing courses. I proceeded to take the courses, but on Feb. 12th I received an email notification that one of the included courses would expire on Feb. 17th (only 5 days of notification). At the time I was out of the country and rushing to take the multiple hour course on short notice was not feasible. I communicated via a chat session with a representative on Feb. 17th explaining that this was not feasible and I would require a refund. The representative agreed and told me the refund would be issued in 24-48 hours. On Feb. 20th I received an email and the subject line was: REFUND DENIED I have enrolled in another course and ask that this charge is refunded as this vendor is acting with a complete lack of ethics, not to mention not adhering to rules of being a merchant for VISA.
360Training.com - Terrible company!
The Production team at 360training has been superb in the past, full of bright, talented people with a passion for doing their jobs well. However, regardless of all of their best efforts, the e-learning courses coming out of 360training remain a very poor product due to management's incompetence and emphasis on fast, cheap products. No Director of Production or Project Manager who has tried to make long-lasting changes that would bring the company up to competitive par has lasted long enough to make a difference.
The product problems directly relate to the executive management team, a group of people who were lucky enough to force themselves into a new market years ago and haven't made strides forward since. The left hand doesn't know what the right hand is doing, and everyone thinks that they can fix things by taking control and changing everything (which happens every other month). Management doesn't listen or even ask before making sweeping changes to process and doesn't allow the leaders and managers on the teams to execute their responsibilities effectively.
Being employed at 360training (in my case, in Production) is a very stressful, unrewarding experience. Performing well only results in more work and the constant threat of upper management getting involved makes all projects subject to ruin. Quality people are let go because they won't take dishonest, unethical actions, and those that excel are those who will do whatever they are told and not bother to fix the glaring problems in the company's model. Don't get fooled by management's ability to spout buzz words and corporate philosophy -- none of it actually gets put into action.
The bottom line is that this is a dangerous place for consumers and employees. Although I've met some amazing people there, the main thing we now have in common is being 360 Survivors! If you get a job offer from 360, stay away unless you enjoy chaos and a lack of fulfillment!
The complaint has been investigated and resolved to the customer’s satisfaction.
The process with this company es very bad, the web site is permanently fall. My impression about this is bad.
Our company has an agent who just used 360 for continuing education (real estate). It took her 18 hours to get through the course, and there were multiple glitches along the way, but when she called customer support, there was no help at all. The course materials were not even relevant to residential real estate. To top it all off, 360 only sent in 4 hours of CE credit to our state licensing board (although she had completed all 14 hours of the course), which caused her license to go into 'inactive' status. After much frustration trying to get the problems rectified, she is finally reactivated now, nine days after she finished the course. The most frustrating, difficult online CE experience I've ever heard of. I would NOT recommend using 360 Training for your CE training.
360
Traning.com ... I would like to say that Manager Multimedia Mr. Ali
Muhammad (Multimedia in Karachi Shah rah Faisal Office) has some
Behavioral issues with co workers, he is not capable in managing team
... he is not skillful for team leader ...as he irritates employ by
showing clear faviortism .. and also degrades the talent
I request you to please change our Manager as soon as possible for
Productivity of work as it is necessary for the revival of
360trainning.
360 Traning.com ... I can say that Manager Mr. Ali Muhammad (Multi media in Karachi Shah rah faisal Office) is very rude behaviours with co worker, he is not capable for manage team ... he is not skill for team leader ... he irritating with employee ... he degrade employee ... he create favouritism to some employee ...
I request you to please change our Manager as soon as possible for productivity of work and change stress environment in 360training "Karachi office"
What I found on 360 is that u get what you pay for. They are rude and unprofessional. I'm a former realtor and retiring back to the field which I was very successful in. Decided to use 360 and immediately disappointed. The material is unorganized and confusing. I had questions in the wrong chapters. This was frequent. I had many technical issues and they could care less. The system timed out and froze on me during a final exam. They refused to reset it. Going back to Realestatexpress which whom I used before and loved.
I am an ex-employee of 360 and I have worked there for more than 5 years. I was hired as an Intern and later on as a permanent employee. In my tenure I found 360training as an excellent company with some issues and problems (which every company has). I found Ed Sattar (Adnan Sattar) as motivator in the company. The quarterly meetings, Brown-bag session and continuous improvement programs for the employees are very good. My time in 360 was awesome and I felt like it was my family because the culture in the company in awesome though there are some management issues that are needed to be looked after but over all its an excellent organization and Ed is the kind of person who supports new ideas and the most down-to-earth person I have ever met.
I took my 30 hr OSHA course and they said that they sent my card and I never received it. They gave me excuse after excuse and now the kicker is if I want a replacement I must pay $15. It's not that the $15 will make or break me, I never receive the first one. I first time I called it was blamed on the government shutdown and then the gave a date it was mailed. I moved and made a change of address and know the Post Master personally. THE BOTTOM LINE IS THE CARD NEVER CAME. I just wonder how much more they make from this type of scam and how many others have been through this with them. Steve R...
Just finished the OSHA 30 hour. What a disaster. At least 25 major errors and countless minor ones. Graphics are unbelievably sub par. Photos are often not correct or applicable. Acronyms are sometimes not explained. Case studys are repeated. On and on. I finished in 25 hours and was locked out of the final exam for inadequate seat time. What a joke. Sorry it is all review for me and I breezed thru. I hope someone from OSHA takes this and sees what a joke it is.
Horrible, experience! Their $25 course cost me commissions because they would not give me my certificate. I am filing a class action lawsuit. Those of you that are interested in joining and have had negative experience with this company please email me at
TracyPalmer002@gmail.com
All of the negative remarks about 360Training are unfortunately true. I have known more than 15 people who have worked for them (all top talent) over the course of many years. Here are the critical takeaways. 1.) none of the employees i knew would go back because of poor management, poor leadership, dishonest business practice and over all dysfunction. They all try to use business lingo that makes them sound bigger than they are. 2.) Their products are very weak and clients who offer their courses have problems often with compliance. I am very familiar with their staff and it is the most dysfunctional I have seen in their respective industries after working with numerous other similar companies. SO, stay away from 360Training if you are looking for a job or if you want to sell their courses, you will get what you pay for which is all so often less, poor quality, terrible staff etc. To 360Training leaders, it all comes back to you guys. You should have been honest as opposed to constantly finding the gray area of ethics.
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Customer service is horrible 360training.com Real Estate Courses Real estate ce course osha 30 hrGiving a Voice to Consumers
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