Big Lots reviews and complaints 1
View all 287 complaintsBig Lots - I went to your big lot store on josey lane and was lied to as well as not being helped by the manager of the store.
I looked online on your website for an ironing board. It said the store had 6 available at the store. So I drove 30 miles to the store and went to the area where the ironing boards were. There were none on the floor. So I saw a girl stocking next to that area and asked her if she could look in the back to see if they had not put them on the floor yet. First she said that they sometimes don't get their deliveries in. I told her it said they had 6 at the store in stock. She said she would go ask her manager. She came back then and told me her manager would not go check in the back because it would be too hard to find. I found the manager and she told me the same thing. Then one of the male workers came by and asked her what was going on. He told her that he would go in the back and look. He went in the back and found the 6 ironing boards.
Desired outcome: This manager was not willing to help me when I asked. Why?
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